Written by Capt. Don Gross, Northeast District
Mail theft is a growing concern nationwide. Every day, millions of pieces of mail — from bills and credit cards to important personal documents — are delivered to homes across the country. While the U.S. Postal Inspection Service works hard to protect this critical communication, the sheer volume of deliveries makes it impossible for them to do it alone. That’s why you, your neighbors, and your community play a vital role in safeguarding your mail.
If you’ve ever wondered how to prevent mail theft or what to do if your mail goes missing, this guide covers key steps you can take to protect yourself and your personal information.
Why Mail Theft Matters
Mail theft isn’t just about losing letters or packages — it can lead to identity theft, financial loss, and serious privacy breaches. Criminals may target mailboxes to steal credit cards, checks, tax documents, or even sensitive personal information they can use fraudulently.
Understanding the risks and knowing how to secure your mail can save you time, money, and a lot of stress.
Practical Tips to Protect Your Mail
1. Use Secure Mailing Options
Whenever possible, drop outgoing mail inside the secure letter slots inside your local Post Office rather than leaving it in an unlocked mailbox. If you’re handing over mail to a carrier, do so directly — don’t leave mail unattended.
2. Collect Your Mail Promptly
Pick up your mail as soon as possible after delivery. Mail left overnight in an unsecured mailbox is an easy target for thieves. If you expect valuable items such as checks or credit cards, ask a trusted neighbor or friend to collect your mail if you can’t be home.
3. Stay Alert for Missing Mail
If you’re waiting for important mail that doesn’t arrive, contact the issuing agency immediately. This quick action helps prevent fraud and can often stop further issues before they escalate.
4. Keep Your Address Current
When you move, promptly notify both your Post Office and anyone who sends you mail. This helps ensure your mail isn’t lost or stolen during the transition.
5. Avoid Mailing Cash
Never send cash through the mail. Use secure electronic payment options instead.
6. Use Mail Hold When You’re Away
Planning a trip? Ask your Post Office to hold your mail until you return. This prevents mail from piling up and signaling that your home is unattended.
7. Report Suspicious Activity
If you notice anything unusual, such as signs of tampering or missing mail, report it immediately to the Postal Inspection Service. You can reach them at 1-877-876-2455.
Strengthen Community Security
Mail theft isn’t just an individual problem — it affects neighborhoods. Here are ways to keep your community safer:
- Start a Neighborhood Watch Program: Sharing schedules with trusted neighbors creates a network that helps monitor mailboxes and homes.
- Invest in Secure Mailboxes: Consult your local Postmaster about installing locked centralized or curbside mailboxes to reduce theft risk.
- Sign Up for USPS Informed Delivery: This free service sends you daily email notifications with images of your incoming mail and packages, so you know what to expect.
What to Do if You See Mail Theft in Action
If you witness someone stealing mail or find evidence that your mail has been taken, act quickly:
- Call your local police department to report the crime.
- Contact the Postal Inspectors at 1-877-876-2455 to report mail theft specifically.
- Keep a record of the incident to assist any investigation.
Final Thoughts
Protecting your mail is a shared responsibility. By taking proactive steps at home and working together with your neighbors and local postal workers, you can significantly reduce the risk of mail theft. Stay vigilant, secure your mail, and report suspicious activity immediately — your privacy and peace of mind depend on it.
For more information on how to safeguard your mail or to learn about mailbox options, contact your local Post Office today.
